Frequently Asked Questions

  • Are you licensed and insured?

    Yes, People First Insurance Family is family-owned and licensed. We're licensed in both Louisiana and Texas to serve clients across the Gulf Coast region.

  • Do you serve clients outside Louisiana?

    Yes, we serve clients across Louisiana and Texas. Our service areas include Lake Charles, Lafayette, Beaumont, Houston, Shreveport, and Dallas.

  • How long have you been in business?

    We've been trusted for over a decade by families in the Gulf Coast region. Our team has decades of regional experience serving Louisiana and Texas communities.

  • Do you offer group insurance for businesses?

    Yes, we offer comprehensive group policies combining health, life, and supplemental benefits. Plans are tailored to industries across Lake Charles, Beaumont, and Houston.

  • What's your claims support process like?

    We're known for fast claims support with personalized service. Our proven track record includes helping clients rebuild after Gulf Coast hurricanes.

  • Do you help with Medicare enrollment?

    Yes, our trusted Medicare specialists provide clear, one-on-one help with enrollment and plan comparison. We help avoid coverage gaps and penalties for Louisiana and Texas seniors.

  • Can you help with short-term health coverage?

    Yes, we offer short-term health coverage with quick setup and same-day effective dates. Flexible policy durations range from 30 days to 12 months.

  • Do you specialize in coastal coverage?

    Yes, we have strong local expertise in storm, flood, and coastal risk coverage. We've helped clients rebuild after Gulf Coast hurricanes with decades of regional experience.

  • What disability insurance options do you offer?

    We offer both short- and long-term disability insurance for individuals and employer groups. Coverage is customized for local cost-of-living needs and Gulf Coast industries.

  • Do you help with FSA setup?

    Yes, we provide FSA setup and administration for local employers. Our agents guide HR teams through contribution limits and IRS compliance requirements.

  • Can you help with marketplace health plans?

    Yes, we provide personalized help selecting ACA-compliant marketplace plans. We assist with enrollment periods and have deep understanding of Louisiana's marketplace networks and subsidies.

  • How can I contact you for service?

    You can contact us at 337-735-3911 for personalized service. We provide customized policy packages and consultations that fit every stage of life.